Planning from concept alternative to meet location, facilities, and services to completion
Site Review and analysis
Labor and Resource Availability Analysis.
Concept brief, recommend spa therapies and packaged service and product mix
Design brief – assist with architectural and interior design planning schemes
Confirm electrical, mechanical and plumbing specifications & adherence to standards.
Preview, working drawings and layouts together with the interior designer.
Establish FF & E requirements – master list, technical data, and supplier sources.
Product stipulation, Technical and supplier sources to meet specified spa specifications.
Product development: spa operating products and retail outlets
International selection of brand name products
Co-ordinate between spa treatment and services, fitness activities, recreational activities and membership.
Signage planning for all direction, instruction, identity and safety signage.
Pre and Post launch promotional guidance
Planning and coordination of membership and promotion scheme
Setting up operational and training manuals
Menu of services and pricing -guest charges policies
Profiling and programming implementation
Organizational floor-staff guide ,job description ,policies and procedures
Job Descriptions,standards,regulations, duties, and service procedures
Training programs -management ,operations services and products